Refund Policy

All appointments must be booked through our official website or approved booking platform

• A minimum advance notice of 2 days is required for all bookings

• Bookings are not confirmed until you receive a written confirmation via email

• We reserve the right to refuse or cancel bookings at our discretion

• It is your responsibility to ensure that contact and booking information entered is accurate

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We accept the following payment methods:

• Credit and Debit Cards (Visa, Mastercard, American Express)

 

Additional Payment Terms:

• All prices are listed in USD unless otherwise stated

• Payment is due at the time of booking unless otherwise arranged

• All transactions are processed securely through Wix Payments

• We do not store your full credit card details on our servers

• Prices are subject to change at any time without notice, but changes will not affect confirmed bookings

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Cancellations made 24 hours or more before a scheduled appointment are eligible for a full refund

• Cancellations made less than 24 hours before a scheduled appointment will be charged $25

• No-shows without 24 hours notice will be charged $25

• Refunds will be processed within 5–10 business days to the original payment method

• Group events and workshops are non-refundable but may be transferable to another appointed time

• In the event that we cancel a session, you will receive a full refund or the option to reschedule

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• You may reschedule an appointment with at least 24 hours notice at no additional charge

• Rescheduling requests made with less than 24 hours notice will be charged $25

• Each booking may be rescheduled a maximum of 2 times